WHEN DO I GET THE SERVICE?

For each product, there will be a specific time range to receive your products and service. On the day we arrive, the installer will call you to confirm your availability. The technician will Install your new product and ask you to test it to ensure there are no faults.

WHAT IS WHEEL BALANCING AND WHY IS IT REQUIRED?

Wheel Balancing allows the tires and wheels to spin without causing any vibrations. This is done by checking for any heavy spots on the wheel-tire combination and compensating for it by placing a measured lead weight on the opposite site of the wheel from where the heavy spot is. Out-of-balance tires will cause a car to vibrate at certain speeds, usually between 80 and 120 km/h. An off-balance wheel shows the following symptoms, Vibration in the steering wheel at certain highway speeds, Vibration in the seat or floorboard at certain highway speedsEven a 10 or 20 grams imbalance on a front wheel is enough to cause a noticeable vibration in the steering wheel at about 100Km/h. Many people are pleasantly surprised at how smooth their car drives after balancing all four wheels. Sometimes when you hit a pothole while driving, the lead weight affixed to the wheel falls off, which will result in an unbalanced wheel.

WHAT IS WHEEL ALIGNMENT, DO I REALLY NEED IT?

Your vehicle requires wheel alignment only when your tires have uneven wear or tracks to a side facing a problem. However, it is recommended that you get your vehicles wheel alignment checked at least once a year.Wheel alignment consists of adjusting the angles of the wheels so that they are perpendicular to the ground and parallel to each other. The purpose of these alignments is to maximize the tires life, fuel efficiency and ensure that the vehicle tracks straight and true when driving along a straight and level road. Some of the symptoms of a vehicle that is out of alignment are, uneven or rapid tire wearWheels of a car with loose or worn front end suspension parts cannot be aligned. The technician will first check for worn parts and inform you if you might need alignment.